Clients & Results

We’re honored to have partnered with terrific organizations in multiple sectors, supporting their valuable work by serving as their digital marketing partner

Client Testimonials

One of the best in their fields

"Reef have been integral in the configuration and fine tuning of our SEO & SEM nationally across all our state headquarters. It is great to work with a company striving to be one of the best in their fields."
Mark Taylor Digital Producer

High quality work and exceptional results

"As a specialised health communications consultancy, we see the Reef team as an extension of our consultancy and have come to rely on their prompt responses to our queries and consistent delivery of high quality work and exceptional results. In a competitive digital environment, Reef Digital Agency is a standout."
Cheryl Pettinau Managing Director

Constantly looking for new ways to improve

"We have been working with Reef for over 3 years and have seen our business steadily grow. They know their business inside out, like to be challenged, and are constantly looking for new ways to improve response. Highly recommended."
Mike Field National Manager

Proactive, data-driven and supportive

"A great company to work with — very proactive, data-driven, and supportive of our business needs. Would highly recommend working with Reef."
John Quertermous Head of Marketing & Tourism

The results speak for themselves

"We’ve been working with Reef Digital for several months now and the results really do speak for themselves. We've seen a great cleanup of our grant account and they’ve been instrumental in getting us fabulous results for our disaster appeals, often getting them into market within a day or two. I highly recommend for any other NFP looking to improve their digital footprint."
Samara Gentle Digital Specialist

Very approachable and competent

"Child Wise has been using Reef Agency for just a couple of months now and the results are already visible and excellent. Very approachable and competent professionals, great to work with and - most importantly - they know what they are doing (not easy to find in agencies these days!). Highly recommended for your organisation's digital campaigns."
Paola Piccinno National Marketing and Business Development Manager

Excellent web traffic results

"We have been working with Reef for over a year and have seen excellent web traffic results and improvements to our website in that time. They are clearly passionate about the NFP space and take a warm and personal approach to building client relationships."
MTC Australia Marketing Team

Case Studies

SEO delivers 477% increase in users for ACON

About
ACON is Australia’s most recognised LGBTQI non-profit organisation. They’re working towards a tough goal, which is to half HIV transmissions in NSW by 2020, and also provide their own HIV and STI testing service in Sydney.

Goal
Improve Organic Search performance for blog posts, growing both international and Australian traffic. The client also wanted to reduce the bounce rate on the blog.

Approach
Working with the marketing team at ACON, we developed an SEO-driven content strategy with two components: optimise and improve the search performance of existing content, and create new SEO-driven blog posts.

Results
From January 1st to June 31st of 2019, the client’s organic results quadrupled.

KEY METRICS

Year on year:

  • 477% increase in Organic Users
  • 54% increase in Organic Australian Users
  • 500% increase in Organic Sessions
  • 35% reduction in Bounce Rate
  • 88% increase in Average Session Duration
  • 1,923% more users with a session greater than 1 minute

SEO delivers 375% increase in conversion value for degree applications for the University of Newcastle

About
The University of Newcastle is in the top three percent of universities worldwide, with six subjects ranked in the world’s top 100 and an overall total of 15 subjects ranked in the world’s top 200. Its twelve schools have a total enrollment of 37,000 students and employ over 2,500 academic and administrative staff.

Goal
With a sprawling web presence consisting of hundreds of thousands of pages across multiple faculties, microsites and other web applications, Reef was tasked with formulating a commercially effective organic search strategy. The aim was to optimise degree, major and study area pages to rank for the correct, intent-focused keywords and to increase conversions for the University’s Undergraduate degree programs.

Approach
Working closely with key stakeholders from both faculty and administrative staff, Reef optimised 164 study areas, degree and major pages based around the customer journey tha prospective students would typically take. We also delivered SEO training.

Results
By focusing the optimisation of the site on intent-based keywords around the prospective customer journey, relevant to each page grouping, traffic quality greatly improved.

KEY METRICS

Year on year:

  • 375% increase in conversion value for degree applications
  • 350% increase in overall number of conversions
  • 6% increase in average session duration

PPC delivers a 300% increase in conversions for Care Careers

About
Care Careers is a not-for-profit initiative that aims to attract talented people from all backgrounds to work in the disability, community and aged care sector in Australia. Its job board is an Australia-wide platform for a broad range of roles within aged care, disability, community and healthcare, and they offer a fully staffed Careers Centre to assist jobseekers and advertisers.

Goal
Use PPC to help position CareCareers as a leading platform for the Australian care sector, boosting the number of job seekers who find their perfect role and increasing overall job subscriptions and applications on the Care Careers website.

Approach
Working closely together, Reef helped Care Careers to apply for the Google Ad Grants program which provides a free search advertising budget to eligible nonprofit organisations. With this in place and a clear set of objectives for how to use it along with a standard paid budget, Reef formulated a strategy using Search, Display, YouTube and Social ads, together.

Results
A robust presence across search, display and video channels delivering a 300% boost in conversions over six months.

KEY METRICS

In 6 months:

  • Conversions increased 300% on Google Ads
  • 35% conversion rate on Bing Ads
  • Average CPC reduced of 92% for Display ads

PPC delivers record-breaking EOFY campaign results for ACRF

About
The Australian Cancer Research Foundation was founded in 1984 with the mission to outsmart cancer by providing world-class scientists with the equipment they need to improve prevention, diagnosis and treatment for all types of cancer.

Goal
Improve PPC performance with a focus on driving conversions and improving brand awareness.

Approach
Working closely with ACRF, we formulated a new strategy for using their Google Ad Grant alongside standard Google Ads, using each for its strengths. We also expanded activity across Display, YouTube Ads and Social Advertising, and helped provide SEO guidance to successfully navigate a website redesign.

Results
Record-breaking EOFY campaign results.

KEY METRICS

Client feedback:

  • “Thank you! It’s been great to work with you and the team. The responsiveness to our request is super and we finally feel we are making progress with SEM.” – Michaela Lauren, Communications Manager

PPC delivers a lift in conversion value of 55% for Opera Australia

About
Opera Australia is Australia’s national opera company. Since its foundation in 1956, it has showcased the world’s greatest opera and musical theatre.

Goal
Raise awareness and drive conversions from people in Australia and researching from abroad.

Approach
Opera Australia has both a normal Google Ads account and a Google Grant Account, so we formed a strategy to use each to its potential by selectively targeting various stages of the audience buying cycle. We also carried out our standard operating procedures of restructuring the Google Ads accounts to improve targeting, continuously introducing new ad copy variations as challengers and to stay up-to-date with new events, taking advantage of ad extensions, expanding and refining keywords, alternating bid strategies and improving tracking capabilities to generate better data for optimisation.

Results
Digital advertising continues to be a key traffic and conversion driver for the organisation.

KEY METRICS

In three months after restructuring the account:

  • Increased the total value of conversions by 55.8%

How we can help you

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